A new smartphone app designed to make it easier to report fly-tipping, abandoned vehicles, graffiti and more has been launched by Croydon Council.

The Don’t Mess with Croydon app is a quick way of reporting problems directly to the right team in the council to get them fixed.

Reporting an issue is as simple as selecting the most appropriate option from one of 17 categories and dropping a pin on a map with the option to attach a photo if the user wants.

The new app is built from the Love Clean Streets app which was created by a Croydon company and is used by local authorities across the country.

Users can select one of 17 categories:

  • Abandoned vehicle
  • Dead animal
  • Dog fouling
  • Drug-related litter
  • Empty property
  • Fly-posting
  • Fly-tipping on public land
  • Graffiti
  • Road surface drainage problems
  • Overflowing litter bins – on street
  • Loose or damaged pavements
  • Potholes or damage to roads
  • Problems with skips
  • Issues with benches, bollards or signs
  • Issues with street litter bins
  • Tree or high hedge obstruction on public land
  • Waste on private property

Residents can still contact the council in person, online at www.croydon.gov.uk/doitonline/report-it or on the phone on 020 8726 6000.

The app is available for download from the App Store and Google Play Store.

“No-one ever wants anything to go wrong but pavements deteriorate and rubbish may, unfortunately, be fly-tipped.

“The Don’t Mess with Croydon app makes it easier to report this directly to the right team so we can get the problem fixed as quickly as possible.

“The app is free to download and you can help make Croydon cleaner and greener for everyone to enjoy.”

Councillor Stuart Collins, deputy leader – Clean Green Croydon